Tettra

Tettra is an internal knowledge management and documentation platform designed to help teams create, share, and manage company knowledge. It integrates directly with Slack, allowing team members to ask questions and get instant answers from your knowledge base, or prompt others to contribute when information is missing.

Tettra stands out for its simplicity, smart Slack integration, and the ability to quickly document tribal knowledge in fast-moving teams. With AI support, Tettra also helps automate content suggestions and keep documentation up to date.

Features

Slack Integration
Tettra is deeply integrated with Slack, allowing team members to access knowledge, ask questions, and contribute answers without leaving their chat environment.

AI-Powered Answers
When someone asks a question in Slack, Tettra can suggest existing documentation as an answer or flag the question for others to answer. AI also assists with surfacing the most relevant content.

Internal Wiki
Teams can build and maintain an internal company wiki with clean formatting, categories, and permission controls.

Knowledge Requests
If documentation is missing, team members can request specific information, prompting subject matter experts to fill in the gaps.

Content Verification
Pages can be marked for verification by specific people, ensuring that critical information stays accurate and up to date.

Search Functionality
Powerful search allows users to find content by keyword, topic, or contributor, speeding up access to information.

Permissions and Access Control
Granular controls let teams manage who can view, edit, or verify specific pages or categories.

Templates and Structuring Tools
Use pre-built templates or custom structures to maintain consistency across documentation.

How It Works

Tettra works by embedding itself into the communication tools and workflows your team already uses:

1. Integrate with Slack
   Connect Tettra to your Slack workspace. Users can search for answers, ask questions, and create pages directly from Slack.

2. Create and Organize Documentation
   Use Tettra’s web-based editor to create knowledge pages. Organize them into categories and assign ownership.

3. Answer Questions Automatically
   When a question is asked in Slack, Tettra’s AI suggests relevant documentation. If no answer exists, a knowledge request is created.

4. Collaborate and Maintain
   Team members can suggest edits, verify content, or receive reminders to update outdated information.

5. Search and Share
   Quickly find and share documentation links with others via Slack or directly through the Tettra interface.

Use Cases

Onboarding New Employees
Centralize training materials and FAQs so new hires can ramp up quickly without overwhelming your team.

Internal Documentation
Keep SOPs, company policies, technical processes, and team playbooks organized in one place.

Customer Support Teams
Document solutions to recurring issues so support agents can quickly find and share accurate answers.

Sales and Marketing Alignment
Ensure messaging, product information, and process documentation are accessible and consistent across teams.

Engineering and Product Knowledge Sharing
Maintain technical documentation and development processes, and make them accessible to non-technical team members.

Pricing

Tettra offers multiple pricing tiers to suit different team sizes and needs:

Free Plan
Includes up to 10 users, Slack integration, and basic documentation features.

Scaling Plan – $8.33 per user/month (billed annually)
Includes unlimited users, permissions management, page requests, content verification, and more advanced functionality.

Enterprise Plan
Custom pricing for larger organizations that require advanced controls, priority support, and dedicated onboarding.

For more details, visit the official Tettra pricing page: https://tettra.com/pricing

Strengths

Tettra is purpose-built for fast-growing teams that rely on Slack and need a simple way to manage internal knowledge. Its biggest strengths include:

• Intuitive user interface that’s easy for non-technical users

• Tight Slack integration that encourages adoption and engagement

• Smart AI features to surface and maintain accurate content

• Lightweight setup compared to traditional wikis or intranet tools

• Clear verification and ownership workflows for documentation

These strengths make Tettra especially appealing to startups, remote teams, and scaling SaaS companies.

Drawbacks

While Tettra is highly effective for many teams, there are a few limitations to consider:

• Slack integration is core to the product, so teams using other platforms may not benefit as much

• Advanced documentation structuring features are more limited than in technical-focused tools like Confluence

• Larger enterprises may outgrow some of the simpler workflows and require more robust governance

Nonetheless, for small to mid-sized teams focused on speed, clarity, and collaboration, these are generally acceptable trade-offs.

Comparison with Other Tools

Tettra competes with tools like Notion, Confluence, and Guru in the knowledge management space.

Compared to Notion, Tettra is more focused on documentation accuracy and verification, with less emphasis on general note-taking or design flexibility.

Against Confluence, Tettra wins on simplicity and user adoption, especially in Slack-first teams, while Confluence may be preferred by engineering-heavy teams that need deeper integrations with Jira or Atlassian products.

Unlike Guru, which relies heavily on browser extensions and cards, Tettra provides a more wiki-like experience and centralized access to long-form content.

Customer Reviews and Testimonials

Tettra is trusted by companies like Techstars, Zapier, and ConvertKit. Testimonials on the official site and review platforms praise its ease of use and integration benefits:

“Tettra has saved our team countless hours by making knowledge easy to access directly from Slack.”

“We finally have a way to document and maintain internal knowledge without overwhelming our team.”

“It’s the only tool our entire team actually uses consistently for documentation.”

These reviews emphasize how Tettra’s simplicity and Slack-first approach lead to better knowledge sharing habits.

Conclusion

Tettra provides a clean, AI-powered knowledge management solution that fits seamlessly into modern team workflows. With a focus on Slack integration, simplicity, and content accuracy, it helps teams stay aligned, reduce repetitive questions, and onboard new members faster.

If your team is growing and needs a smarter, lighter way to document internal knowledge, Tettra offers a compelling alternative to bulky intranets and traditional wikis.