Guest Glance is an AI-driven guest screening and data analysis platform that helps hotels, vacation rental owners, and hospitality businesses verify guest information, prevent fraud, and improve customer service. By analyzing guest history, behavior, and risk factors, it enables businesses to optimize bookings, prevent problematic stays, and provide personalized hospitality experiences.
Features of Guest Glance
- AI-Powered Guest Screening – Uses machine learning algorithms to assess guest trustworthiness.
- Fraud & Risk Detection – Identifies potential fraud, chargebacks, and high-risk reservations.
- Identity Verification – Ensures secure guest authentication using AI-based document analysis.
- Behavioral Insights & Predictive Analytics – Analyzes guest preferences and stay patterns.
- Blacklist & Watchlist Integration – Flags problematic guests or repeat offenders.
- Seamless Booking System Integration – Connects with Airbnb, Booking.com, and hotel management systems.
- Personalized Guest Recommendations – Uses AI to suggest customized experiences and services.
- Automated Reporting & Alerts – Provides real-time alerts on high-risk bookings.
How Guest Glance Works
- Sign Up & Connect Property Management System (PMS) – Users link their hotel or vacation rental booking system to Guest Glance.
- AI Guest Screening & Risk Analysis – The platform analyzes guest profiles, booking history, and risk factors.
- Fraud Prevention & Alerts – AI flags suspicious transactions, fake identities, or high-risk bookings.
- Personalized Guest Insights – Businesses receive data-driven recommendations for improving guest experiences.
- Automated Reports & Decision Making – Users approve, decline, or flag reservations based on AI insights.
Use Cases of Guest Glance
- Hotels & Resorts – Screen guests and prevent fraudulent bookings.
- Vacation Rentals & Airbnb Hosts – Identify trustworthy guests and reduce risks.
- Property Managers – Automate guest verification and enhance customer experiences.
- Corporate Housing & Extended Stays – Ensure safe and reliable long-term guests.
- Luxury & Boutique Accommodations – Offer personalized guest experiences based on AI insights.
Pricing Plans
Guest Glance offers various pricing plans, with details available on its official website.
- Basic Plan – AI guest screening for small hospitality businesses.
- Pro Plan – Full access to risk detection, behavior insights, and fraud prevention.
- Enterprise Plan – Custom AI features, bulk guest verification, and API integration.
Strengths of Guest Glance
- AI-Powered Fraud Prevention – Reduces booking scams, chargebacks, and guest disputes.
- Seamless Integration – Works with major booking platforms and property management software.
- Personalized Guest Experiences – Helps businesses provide tailored hospitality services.
- Automated Risk Alerts – Improves decision-making with real-time fraud detection.
Drawbacks of Guest Glance
- Limited Free Features – Advanced fraud detection requires a paid plan.
- Dependent on Booking Data – Accuracy relies on historical guest information.
- Best for Mid to Large Hospitality Businesses – Small rental owners may not need advanced AI screening.
Comparison with Other Guest Screening & Hospitality Tools
Guest Glance vs. Autohost
- Autohost focuses on vacation rental risk analysis, while Guest Glance serves both hotels and rentals.
- Guest Glance includes AI-driven personalization, which Autohost lacks.
Guest Glance vs. ClearBookings
- ClearBookings specializes in hotel fraud prevention, while Guest Glance adds guest experience insights.
- Guest Glance is better for personalized hospitality, whereas ClearBookings is more fraud-focused.
Guest Glance vs. Airbnb’s Built-In Security
- Airbnb provides basic guest verification, while Guest Glance offers advanced AI risk detection.
- Guest Glance integrates with multiple booking platforms, while Airbnb’s tools are exclusive to its ecosystem.
Customer Reviews & Testimonials
Users appreciate Guest Glance for its AI-powered risk analysis, fraud prevention, and seamless PMS integration. Many hotels and rental managers report fewer fraudulent bookings and improved guest satisfaction. Some users mention that customizing AI risk filters enhances accuracy for specific property types.
Conclusion
Guest Glance is a powerful AI-driven guest screening and hospitality insights tool that helps hotels, vacation rentals, and property managers prevent fraud, improve guest experiences, and optimize bookings. With its AI-powered risk detection, identity verification, and personalized insights, it is an essential tool for businesses looking to enhance guest security and satisfaction.
While the free version offers basic screening, the premium plans unlock full fraud prevention and AI-driven guest insights. For hospitality businesses looking to streamline guest verification and optimize their booking process, Guest Glance is an excellent choice.
