Claap is an AI-driven platform that enhances productivity for sales teams by automating meeting
recordings, notes, and follow-ups. Designed for sales professionals, Claap integrates with CRM
systems, generates summaries, and reduces post-meeting admin workload. By offering tools like
transcription, real-time coaching, and CRM enrichment, Claap aims to streamline workflows,
allowing teams to focus on relationship-building and closing deals.
Features
1. Meeting Recording and Transcription: Record and transcribe calls in 99 languages
for a searchable archive of conversations.
2. AI-Generated Notes and Summaries: Create custom meeting notes based on
templates for consistent and quick documentation.
3. Automatic CRM Enrichment: Auto-syncs call data with CRM, ensuring up-to-date
records and reducing data entry tasks.
4. AI-Generated Follow-Up Emails: One-click email generation clones the user’s style,
helping teams maintain engagement without manual drafting.
5. Sales Playbook Analysis and Insights: Monthly objection reports and deal insights
provide data-driven guidance for sales strategies.
How It Works
6. Record Meetings: Set Claap to record and transcribe sales meetings and demos.
7. Generate Notes and Enrich CRM: After each call, Claap creates a summary and
updates CRM fields automatically.
8. Automated Email Follow-Ups: Use Claap to send personalized follow-ups based on
meeting insights.
9. Review Sales Insights: Leverage monthly reports on objections, feature requests,
and sales strategies to improve outcomes.
Use Cases
10. Sales Teams: Automate call summaries, email follow-ups, and CRM entries to
optimize sales efforts.
11. Revenue Operations: Enhance pipeline analysis with deal scoring, objection reports,
and AI-generated insights.
12. Customer Success Teams: Record and document customer calls, reducing manual
work and improving engagement strategies.
13. Remote and Asynchronous Teams: Share meeting recordings and insights across
time zones, fostering collaboration.
Pricing
Claap offers a free trial and custom pricing plans based on team size and feature needs. Pricing is
available on request through their website.
Strengths
Time-Saving Automation: Reduces manual tasks, allowing teams to focus on
customer engagement.
Detailed Sales Analytics: Offers valuable insights into objections, feature requests,
and deal progress.
Seamless CRM Sync: Automatic enrichment keeps data organized and up-to-date.
Customizable AI Notes and Templates: Allows teams to create structured meeting
notes that fit their workflow.
Drawbacks
Limited to Sales and Customer Success: Primarily designed for sales teams, which
may limit applicability in other departments.
Custom Pricing Required: Lack of transparent pricing may deter smaller teams.
Comparison with Other Tools
Compared to Gong or Chorus, which focus on sales call analytics and coaching, Claap combines
automation with meeting transcription, CRM syncing, and AI-driven follow-ups. Claap’s focus on
automated workflows and real-time CRM updates makes it highly practical for fast-paced sales
environments.
Customer Reviews and Testimonials
Users report increased productivity, with many stating that Claap’s AI-driven automation cuts
meeting prep and follow-up time by half. Sales teams praise its automated notes and CRM updates,
while revenue operations find the monthly objection reports valuable for adjusting sales strategies.
Conclusion
Claap offers a robust solution for sales teams seeking to reduce administrative tasks and improve
deal management. With automated notes, CRM syncing, and AI-driven follow-ups, Claap enhances
team efficiency and streamlines workflows. For organizations looking to optimize their sales process,
Claap’s tools and insights provide a modern approach to meeting productivity and CRM
management.
For more information, visit Claap .
